Senior Living Sales Coordinator in Thornwood, NY at Benchmark Senior Living

Date Posted: 7/9/2024

Job Snapshot

Job Description

Benchmark Senior Living is expanding with our first Westchester County location expected to open this year!

The Benchmark at Mount Pleasant team is seeking to hire an experienced Sales Associate/Move-In Coordinator to join us in supporting the sales and marketing process throughout Westchester & the surrounding areas of the Hudson Valley region.

At Benchmark, we believe in the power of the human connection to transform lives. Our associates are part of setting a new standard in senior living by connecting residents and families to what matters most to them. In the role of Sales Associate, you will support the community sales team by helping manage Enquire, working the qualified lead database, converting leads to tours and conducting tours when the Director of Community Relations is unavailable. The primary objective of this role is to focus attention on sales KPI’s and active conversion of leads to tours based on set monthly objectives.

Responsibilities of the Sales Associate Include:

  • Make outbound sales calls and emails and engage prospective residents and their influencers in conversation per provided scripts.
  • Convert incoming leads to scheduled tours utilizing the Enquire system and Director of Community Relations calendar; meet daily/weekly/monthly call and tours booked goals.
  • Conduct follow up activities, including calls, texts, and emails as the initial scheduled tour date approaches and any activities needed if a follow up tour is needed.
  • Demonstrate effective customer service skills in each interaction with a prospective resident and/or influencer.
  • Conduct tours when Director of Community Relations is unavailable.
  • Other duties as assigned.


Employment Status: Full-Time, Non-Exempt (Hourly)

Schedule: Sunday-Thursday 

Compensation: $28.00 - $31.00 per hour + commissions

Job Requirements

Qualified candidates must possess the following skills/experience:

  • High school diploma or equivalent required, Bachelors degree in related field preferred.
  • Minimum of 2 years’ experience in a sales support role; preferably in senior living, healthcare, multi-family housing/leasing or a similar field 
  • Passion for working with seniors.
  • Proficient with customer/lead (CRM) tracking systems and Microsoft Office Suite.