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Job Requirements of Lead Concierge:
REQUIREMENTS
- Energetic and engaging personality.
- Great “service recovery” skills.
- Must be available to work weekends regularly. Willing to work holidays as well.
- Ability to come up with creative solutions for challenging situations.
- Leadership and motivational skills.
- Great attention to detail, observant and intuitive.
- High school diploma or equivalent certificate preferred.
- 2 Years supervisory experience at a front desk/concierge capacity a plus.
- Excellent verbal, written and phone communication skills.
- Expert in standard MS Office programs(Outlook, Word, Excel, etc.)
- A passion for serving people.
Do you meet the requirements for this job?
Lead Concierge
Benchmark Senior Living
Newton, MA (Onsite)
Full-Time
Adelaide of Newton Centre an all Memory Care Senior Living Community is searching for a Lead Concierge who will serve as the First Impression to our residents, visitors, families and prospective residents visiting our community.
- Exemplifies the Adelaide/Benchmark culture of Elevating Human Connections with every interaction.
- Supervises the Concierge Team and all related operations - including training, scheduling, quality assurance, etc.
- Serves as the "hub" of communications throughout the community for our residents, visitors and staff.
- Ensures compliance and execution of current SOP’s and best practices. Reviews, amends and/or adds new practices when needed.
Job Requirements:
REQUIREMENTS
- Energetic and engaging personality.
- Great “service recovery” skills.
- Must be available to work weekends regularly. Willing to work holidays as well.
- Ability to come up with creative solutions for challenging situations.
- Leadership and motivational skills.
- Great attention to detail, observant and intuitive.
- High school diploma or equivalent certificate preferred.
- 2 Years supervisory experience at a front desk/concierge capacity a plus.
- Excellent verbal, written and phone communication skills.
- Expert in standard MS Office programs(Outlook, Word, Excel, etc.)
- A passion for serving people.
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