Concierge in Lincoln, MA at Benchmark Senior Living

Date Posted: 7/15/2020

Job Snapshot

Job Description

Join The Commons in Lincoln where you’ll enjoy many employee perks, incentive bonuses, tuition reimbursement, your birthday off and more. We will help you flourish in a vibrant, elegant and state-of-the art community.

The Commons in Lincoln is looking for a full time/part time Concierge for our Skilled Nursing Facility and a per diem Concierge for our Independent Living building. S/he will serve as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly.

 

PRINCIPLE DUTIES AND RESPONSIBILITIES

  • Exemplifies the Benchmark culture of Elevating Human Connections with every interaction.
  • Provides an excellent First Impression to residents & guests projecting a welcoming and professional image at all times.
  • Functions as the "hub" of communications throughout the community for our residents, visitors and staff.
  • Energetic and engaging personality.
  • Great “service recovery” skills.
  • Flexible availability – looking to work weekends and holidays.
  • High level multi-tasker, able to manage numerous tasks/projects simultaneously.
  • Ability to come up with creative solutions for challenging situations.
  • Great attention to detail, observant and intuitive.

 

EDUCATION/EXPERIENCE

  • High school diploma or equivalent.
  • Hotel/Resort experience a plus.
  • Excellent verbal, written and phone communication skills.
  • Expert in standard MS Office programs (Outlook, Word, Excel, etc.)
  • A passion for serving people.

Job Requirements

Think senior living sounds boring? Think again. At Benchmark, we impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Are you Called to Care about your work, other people and making a difference? Do you believe that people and teams are Better Together than going it alone? Are you always striving to Be the Benchmark by which all others are measured?  Then our core values match. Connect with us!