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Director of Resident and Family Services in Bedford, NH at Benchmark Senior Living

Date Posted: 5/1/2019

Job Snapshot

Job Description

Want to make your mark? At Benchmark, we impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Are you Called to Care about your work, other people and making a difference? Do you believe that people and teams are Better Together than going it alone? Are you always striving to Be the Benchmark by which all others are measured? Then our core values match. Connect with us –and to what truly matters!

The Arbors of Bedford is seeking a Director of Resident and Family Services to join their amazing team of professionals!


  • Works with Resident Care Coordinator to oversee schedule and manage labor hours
  • Support and supervise all Harbor (Memory care) Resident Care Associates (Licensed Nursing Assistants, Personal Care Assistants, Resident Services Associates).
  • Completes Talent Reviews of all Harbor Associates, except where prohibited by state regulations
  • Leads recruiting, hiring, orientation, scheduling and supervising of Harbor Associates.
  • Attends Community Department Head meetings and leads regularly scheduled Harbor staff  meetings

Job Requirements


  • Licensed social worker, LSW or LCSW
  • Experience working in assisted living, dementia/memory care, or long-term care preferred
  • Experience with and passion for working with seniors preferred
  • Experience supporting LNA/CNA and activity/programming staff preferred
  • Excellent opportunity to further one’s career in a progressive, specialized memory care environment and be part of a multi-disciplinary team


At Benchmark Senior Living, we recognize how hard our employees work in order to provide our resident seniors with the best possible care. Therefore, we are proud to provide great compensation and excellent benefits!
Benefits available include.