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Family and Resident Care Navigator in Newton, MA at Benchmark Senior Living

Date Posted: 2/16/2019

Job Snapshot

Job Description

Benchmark Senior Living is growing and we are excited to welcome our 59th community; Adelaide of Newton Centre. Our beautiful state of the art, all memory care community will have an opening date in early summer of 2019! 

We are seeking a Family and Resident Care Navigator to ensure the overall resident experience from a customer service stand point is top notch! You will be responsible for ensuring the admissions experience is positive for our residents/family members and ensuring resident wellness needs are being met. This position reports to the Clinical Liaison.

Role and responsibilities:

  • Meets and greets new resident/family to our community
  • Supports wellness needs of our resident by ordering any necessary resident equipment related to meeting wellness needs
  • Ensure smooth move in for resident and family member, answers pre-move in questions, ensures all paperwork is completed and all necessary pre-move-in activities have been completed. 

Want to make your mark? At Benchmark, we impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Are you Called to Care about your work, other people and making a difference? Do you believe that people and teams are Better Together than going it alone? Are you always striving to Be the Benchmark by which all others are measured? Then our core values match. Connect with us –and to what truly matters!

Do you want to be part of team who will change the way memory care support is being delivered to seniors?  If you are, then Adelaide of Newton Centre is looking for YOU!  

We are seeking professionals who want to be part of an innovative and dynamic memory care community that focuses on making a difference in the lives of seniors. Come and join the largest senior living provider in New England and be part of an amazing organization that focuses on elevating the human connection in all that we do! 


Job Requirements

Requirements for Family and Resident Care Navigator:

  • Licensed Social Worker is preferred with a Bachelors Degree
  • Long-term Care experience preferred.
  • Certified Dementia Practitioner
  • Dementia/elder care experience


At Benchmark Senior Living, we recognize how hard our employees work in order to provide our resident seniors with the best possible care. Therefore, we are proud to provide great compensation and excellent benefits!

Benefits available include:

• Medical, Dental and Vision Insurance 
• Life Insurance 
• Accidental Death and Dismemberment Insurance 
• Long-term Disability Insurance 
• 401(k) Retirement Planning 
• Working Advantage 
• Culture Compensation 
• Tuition Reimbursement 
• Adoption Assistance 
• Discounts on Midlife Auto and Home Insurance through payroll deduction 
• Paid Membership fees for SitterCity