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Front Desk Receptionist, PART-TIME OPPORTUNITY! in Yarmouth, ME at Benchmark Senior Living

Date Posted: 4/28/2019

Job Snapshot

Job Description

If you are looking for a part-time opportunity to transform lives, then Bay Square at Yarmouth is the perfect place for you! We are looking for an experienced receptionist every other Saturday and each Sunday, and afternoons on Monday and Tuesday each week to help greet residents, family members of residents, agency care staff, and others.  Hours are great for those who have a flexible schedule!  Opportunities to earn bonuses and additional benefits and additional training throughout the year!

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Demonstrates basic understanding of emergency call system and nurse paging system
• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
• Manages doctor appointment book
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash
• Reports any mal-functioning equipment to maintenance
• Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives
• Develops and practices the “30 second commercial” to be used when greeting visitors
• Participates in in-service trainings as required by state regulations

Job Requirements

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

SKILLS AND ABILITIES

• Possesses expert knowledge of telephone system and capable of teaching others
• Demonstrates proficient computer skills (word processing, email, internet, Excel, etc.)
• Maintains awareness of all daily activities (and changes)
• Has full knowledge of the administrative staff, ownership, and management company
• Possesses excellent verbal communication skills

BENEFITS

We believe in offering our employees competitive pay. To learn more about our pay and benefits, please apply today!

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