Front Desk Receptionist in Bedford, NH at Benchmark Senior Living

Date Posted: 8/8/2018

Job Snapshot

Job Description

Bedford Falls is currently seeking part time receptionist/administration assistants.  These candidates must be willing to work evenings (4pm-8pm) and/or weekends (8am-2pm, 2pm-8pm) as well as provide holiday/call out coverage.

The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff and visitors to our community.  They must be aware of all daily activities, the management roles and responsibilities and direct or answer questions accordingly.  In addition, the Front Desk Receptionist shall provide support for projects as appropriate.

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• Demonstrates basic understanding of emergency call system and nurse paging system
• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
• Manages doctor appointment book
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash
• Reports any mal-functioning equipment to maintenance
• Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives
• Develops and practices the “30 second commercial” to be used when greeting visitors
• Participates in in-service trainings as required by state regulations

Job Requirements


• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others


• Possesses expert knowledge of telephone system and capable of teaching others
• Demonstrates proficient computer skills (word processing, email, internet, Excel, etc.)
• Maintains awareness of all daily activities (and changes)
• Has full knowledge of the administrative staff, ownership, and management company
• Possesses excellent verbal communication skills


We believe in offering our employees competitive pay. To learn more about our pay and benefits, please apply today!