Front Desk Receptionist in Yarmouth, ME at Benchmark Senior Living

Date Posted: 10/25/2019

Job Snapshot

Job Description

The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, residents, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Demonstrates basic understanding of emergency call system and nurse paging system
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Assists the Director of Business Administration with data entry, mailings and scanning of invoices
• Greets all residents, associates, and visitors with a pleasant demeanor
• Manages appointment transportation book
• Manages beauty and barber appointments
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat
• Reports any malfunctioning equipment to maintenance
• Participates in in-service training as required by state regulations

Job Requirements

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

SKILLS AND ABILITIES

• Possesses expert knowledge of telephone system and capable of teaching others
• Demonstrates proficient computer skills (word processing, email, internet, Excel, etc.)
• Maintains awareness of all daily activities (and changes)
• Has full knowledge of the administrative staff, ownership, and management company
• Possesses excellent verbal communication skills

BENEFITS

We believe in offering our employees competitive pay. To learn more about our pay and benefits, please apply today!

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