Memory Care Director in Rocky Hill, CT at Benchmark Senior Living

Date Posted: 5/29/2020

Job Snapshot

Job Description

Want to make your mark? At Benchmark, we impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Are you Called to Care about your work, other people and making a difference? Do you believe that people and teams are Better Together than going it alone? Are you always striving to Be the Benchmark by which all others are measured? Then our core values match. Connect with us –and to what truly matters!

The Atrium at Rocky Hill is in search of a caring and compassionate Memory Care Director who has a passion for geriatrics and is experienced working with dementia patients. Come be a part of an amazing team and make a difference in the lives of our seniors!

The Memory Care Director maintains responsibility for all aspects of the Memory Care Program and neighborhood, including care, programs, and dining.  The Director is responsible for developing, coordinating, and implementing all aspects of care and services for residents with cognitive impairment. Operating the Memory Care Program includes, but is not limited to, hiring, supervising, educating, developing, supporting and coaching all of the Memory Resident Care Associates; customer and family relations and satisfaction; quality assurance; regulatory compliance and financial management. The program goal is to provide an environment that maintains each resident’s highest level of physical, social and psychological well-being.

Memory Care Director Job Responsibilities

  •  Provide supervision, coaching, recognition, engagement and performance evaluations on all Harbor Resident Care Associates.
  • Oversees the Program Coordinator, programming standards and innovation (in select communities, the Program Director may oversee Mind & Memory programming).
  • Assures that all programs are taking place in the community and are supported by all community associates.
  • In the absence of the Harbor Program Coordinator the Mind & Memory Director is to assure that the monthly and daily calendars are created and posted in the designated areas.
  • Supports the Harbor Program by assuring the delivery of active engagement by the associates in the neighborhood. This includes assigning associates continuous involvement in the daily hosting of parallel programs which are designed to supplement our Memory Care program calendar.
  • Meets with the Harbor Program team on a regular basis to communicate plans that provide person centered care programs and support for updates on behavior interventions
  •  Supporting and monitoring the day-to-day delivery of quality resident services resulting in high resident, family and associate satisfaction.
  •  Schedules all staff for 24/7 delivery of services with the Memory Care Program while monitoring available labor hours to budget. Operating the Memory Impaired Program includes, but is not limited to, recruiting, hiring, on-boarding, training, coaching, and developing all of the resident care staff to ensure the highest caliber staff is consistently in place. Integral components of the position include successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management. This role partners with our Resident Care Director (RN) in order that the services driven by the resident service plan are provided and changes are communicated.

Additional responsibilities for the Memory Care Director include:

• Supporting the residents’ family, friends and significant others as ongoing caregivers and members of the care giving team
• Communicating frequently with family members
• Understanding and managing the department’s budget
• Attending and actively participating in local Alzheimer’s Association Chapters or local partnerships
• Conducting tours of Harbor as needed for prospective residents and families

Job Requirements

As a Memory Care Director for Benchmark Senior Living, you must be an ambitious, approachable and hands-on manager with a can-do attitude. You must also have excellent written, verbal and interpersonal communication skills.
Additional requirements of the Memory Care Director include:
• Bachelor’s degree from an accredited college or university
• LPN preferred
• Minimum 2 years of supervisor experience in a Senior or Dementia setting
• Being knowledgeable about the dementia disease process
• Proficiency in Microsoft Office applications such as Excel and Outlook


At Benchmark Senior Living, we recognize how hard our employees work in order to provide our resident seniors with the best care possible. Therefore, we are proud to provide great compensation and excellent benefits!

Benefits available include:

• Medical, Dental and Vision Insurance
• Life Insurance
• Accidental Death and Dismemberment Insurance
• Long-term Disability Insurance
• 401(k) Retirement Planning
• Working Advantage
• Culture Compensation
• Tuition Reimbursement
• Adoption Assistance
• Discounts on MetLife Auto and Home Insurance through payroll deduction
• Paid Membership fees for SitterCity