Memory Care Director in North Chelmsford, Massachusetts at Benchmark Senior Living

Date Posted: 5/14/2018

Job Snapshot

Job Description

Think senior living sounds boring? Think again. At Benchmark, we impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Are you Called to Care about your work, other people and making a difference? Do you believe that people and teams are Better Together than going it alone? Are you always striving to Be the Benchmark by which all others are measured? Then our core values match. Connect with us –and to what truly matters!

The Atrium at Drum Hill is in search for a caring and compassionate Memory Care Director who has a passion for geriatrics and is experienced working with dementia patients. Come be a part of an amazing team and make a difference in the lives of our seniors!

We are seeking a committed Memory Care Operations Director who will be responsible for providing overall leadership and management to staff in the Harbor Program. You will plan, organize, develop and lead the overall operations of the Harbor Program in accordance with federal, state, and local laws as well as the standards, guidelines and regulations of Benchmark Senior Living. You will work with the Resident Care Director to evaluate the care delivered to residents as well as monitor and oversee call-out practices for Harbor – ensuring company standards are followed and making sure there are adequate staffing levels at all times. 

 

Memory Care Operations Director Job Responsibilities

• Provide supervision, coaching, recognition, engagement and performance evaluations on all Harbor Resident Care Associates.
• Maintaining an engaging, homelike environment which presents residents with many opportunities to touch, collect or enjoy interesting items along the way.
• Supporting and monitoring the day-to-day delivery of quality resident services resulting in high resident, family and associate satisfaction.
• Schedules all staff for 24/7 delivery of services with the Memory Care Program while monitoring available labor hours to budget. Operating the Memory Impaired Program includes, but is not limited to, recruiting, hiring, on-boarding, training, coaching, and developing all of the resident care staff to ensure the highest caliber staff is consistently in place. Integral components of the position include successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management. This role partners with our Resident Care Director (RN) in order that the services driven by the resident service plan are provided and changes are communicated.

Additional responsibilities for the Memory Care Operations Manager include:

• Supporting the residents’ family, friends and significant others as ongoing caregivers and members of the care giving team
• Communicating frequently with family members
• Understanding and managing the department’s budget
• Attending and actively participating in local Alzheimer’s Association Chapters or local partnerships
• Conducting tours of Harbor as needed for prospective residents and families

Job Requirements

As a Memory Care Director for Benchmark Senior Living, you must be an ambitious, approachable and hands-on manager with a can-do attitude. You must also have excellent written, verbal and interpersonal communication skills.


Additional requirements of the Memory Care Director include:


• Bachelor’s degree from an accredited college or university
• LPN or RN preferred
• Minimum 2 years of supervisor experience in a Senior or Dementia setting
• Being knowledgeable about the dementia disease process
• Proficiency in Microsoft Office applications such as Excel and Outlook

Benefits

At Benchmark Senior Living, we recognize how hard our employees work in order to provide our resident seniors with the best care possible. Therefore, we are proud to provide great compensation and excellent benefits!


Benefits available include:


• Medical, Dental and Vision Insurance
• Life Insurance
• Accidental Death and Dismemberment Insurance
• Long-term Disability Insurance
• UNUM
• 401(k) Retirement Planning
• Working Advantage
• Culture Compensation
• Tuition Reimbursement
• Adoption Assistance
• Discounts on MetLife Auto and Home Insurance through payroll deduction
• Paid Membership fees for SitterCity