Resident Services Director/Case Manager in Thornwood, NY at Benchmark Senior Living

Job Description

Joining the Benchmark Senior Living team means putting your passion to work. At Benchmark, our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. 

With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

Benchmark at Mt. Pleasant is Westchester County's NEWEST Assisted Living Community! 

Set to open later this year, Benchmark at Mt. Pleasant is seeking to hire an Assisted Living Resident Services Director. The individual in this role maintains responsibility for the Traditional Assisted Living Program.

Responsibilities include:

• Supporting and monitoring the day-to-day delivery of quality services resulting in high resident, family and associate satisfaction.
• This position schedules all associate/aide staff for 24/7 delivery of services within the community while monitoring available labor hours to budget.
• Operating the Assisted Living program includes, but is not limited to, recruiting, hiring, on-boarding, training, coaching, and developing all of the Assisted Living Resident Care Associates to ensure the highest caliber resident care staff is consistently in place. 

Integral components of the position include successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management. Additionally, this role partners with our Resident Care Director (RN) in order that the services driven by the resident care service plan are provided and changes are communicated. The program goal is to provide an environment that maintains each resident’s highest level of physical, social and psychological well-being. The Traditional Care Program Director reports directly to the Executive Director.

Employment Status: Full-Time, Exempt

Compensation: $80,000 - $90,000 per year

Benefits

At Benchmark Senior Living, we recognize how hard our employees work in order to provide our resident seniors with the best possible care. Therefore, we are proud to provide great compensation and excellent benefits!

Benefits available include:
• Medical, Dental and Vision Insurance
• Company Sponsored Life Insurance and Long-Term Disability Insurance
• 401(k) with company match
• Working Advantage Discounts
• Vacation and Health & Wellness Paid Time Off