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Associate Executive Director in Assisted Living in Framingham, MA at Benchmark Senior Living

Date Posted: 2/11/2019

Job Snapshot

Job Description

Benchmark Senior Living is growing and we are excited to welcome our 62nd community; The Branches of Framingham. Our beautiful state of the art community will have an opening date in the fall of 2019! We are seeking an Associate Executive Director to ensure the quality of care provided to our residents is top notch!

Want to make your mark? At Benchmark, we impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Are you Called to Care about your work, other people and making a difference? Do you believe that people and teams are Better Together than going it alone? Are you always striving to Be the Benchmark by which all others are measured? Then our core values match. Connect with us and to what truly matters!

Do you want to be part of team who will change the way care is being delivered to seniors? If you are, then The Branches of Framingham is looking for YOU!

We are seeking professionals who want to be part of an innovative and dynamic community that focuses on making a difference in the lives of seniors. Come and join the largest senior living provider in New England and be part of an amazing organization that focuses on elevating the human connection in all that we do!

We are seeking a savvy and creative director to assume the role of Associate Executive Director of Operations. As the Associate Executive Director of Operations, you will report to an Executive Director and provide support by driving occupancy goals, ensuring appropriate staffing levels are in place and drive the overall customer service experience. 

Job Responsibilities

As an Associate  Executive Director of Operations, you will  provide onsite sales support, and participate in monthly family meetings. You will also support in the training and development of new employees -implementing initiatives that will allow the community to run more effectively and efficiently.


Additional responsibilities for the Associate Executive Director of Operations include:

* Reviewing bills and statements 
* Networking with outside referral sources such as Hospital and Rehab personnel
* Qualifying prospects financially through credit reports, bank statements, etc.
* Reviewing occupancy as it relates to staffing
* Assisting in the hiring and recruitment processes
* Handling all resident and family grievances

Job Requirements

As an Associate Executive Director of Operations, you must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life. You must also be patient, understanding, and empathetic.


Additional requirements of the Associate Executive Director of Operations include:

• Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
• 2-4 years of management or healthcare related experience
• Previous experience as a manager is required
• Possessing budgeting and staffing experience
• Proficiency with Windows applications such as Excel and Outlook
• Ability to lift a minimum of 50 pounds

Benefits:

As an Associate Executive Director of Operations for Benchmark, you will have the opportunity to improve the quality of life of the Senior Citizens living in your community. While the position has its challenges, it is also highly rewarding and gratifying. Furthermore, Benchmark offers ample advancement opportunities for top performers as well as excellent compensation and benefits.