Regional Community Controller in Waltham, MA at Benchmark Senior Living

Date Posted: 9/18/2020

Job Snapshot

Job Description

Want to make your mark? Join Benchmark, a new type of senior living company. At Benchmark, we impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Are you Called to Care about your work, other people and making a difference? Do you believe that people and teams are Better Together than going it alone? Are you always striving to Be the Benchmark by which all others are measured? Then our core values match. Connect with us –and to what truly matters!

The Regional Community Controller is responsible for all areas of day to day accounting and reporting for Benchmark Communities as well as reviewing month-end close related tasks for a designated set of communities that provide skilled nursing or long-term acute care.  The position is also responsible for the management and mentoring of its community accountants.  The role serves as a Business Partner for any financial related needs of the communities and home office departments, including the Regional Director of Operations for CCRC and New Starts, including its VPs and SVPs. Specific focus of this role is with the communities where there is 3rd party/Medicare A, Advantage & Medicare B billing and reimbursement as a subject matter expert in the community accounting team.

As the primary financial resource, the Regional Community Controller must provide exemplary customer service both internally and externally. In addition to the day to day accounting and reporting, this role is responsible for developing trusted business partner relationships with the Executive Director and DBA at the Communities.

            The responsibilities also include the timely preparation of monthly financial packages, analyzing business performance of the communities and by investor portfolio, summarizing financial data for executive decisions and offering knowledgeable insight to personnel within and outside of Finance and Accounting. In addition, this role will participate departmental projects and initiatives related to enhancing the effectiveness and efficiency of existing processes and implementing new processes to mitigate risks.



  • Manage community accounting staff to complete an accounting and operational review of designated communities during a 5-day closing cycle, including pre-close and post-close activities, being hands on as needed.
  • Review monthly and quarterly reconciliations and deliverables including providing month and QTD financial results and supporting schedules to FP&A/Analytics team, Community Controller and VP of Accounting & Finance.
  • Review and prepare discussion of budget to actual results in the month/year end financial reporting package
  • Provide financial support throughout the month and handle all day to day accounting needs of direct staff who are responsible for providing analysis and evaluation of monthly financial results on a monthly call with each community
  • Ensure training and development of community accounting staff including coaching, training and meeting team deadlines
  • Provide ad hoc financial support throughout the month to home office departments and communities when requested
  • Establish, document and maintain proper accounting controls, including the timely reconciliation and follow up of balance sheet and related accounts. Ensure that Financial Internal Controls are operating as designed
  • Recommend, develop and implement policies and procedures for areas of responsibility to gain efficiencies in the close process
  • Provide leadership in Community Accounting to promote collaboration, continuous improvement, and teamwork within Accounting, Finance and across the organization.
  • During a time of implementing and adopting new systems, actively participate in departmental projects and initiatives related to enhancing the effectiveness and efficiency of existing processes and implementing new processes to mitigate risks



Job Requirements


  • BS degree in accounting
  • Certified Public Accountant, preferred but not required
  • 7+ years relevant financial, accounting and managerial experience
  • Knowledge of revenue cycle and 3rd party billing in Healthcare, Senior Living or Post-Acute care
  • Excellent skills with MS Excel, MS Outlook, and related application tools
  • Strong oral and written communication skills, maintains confidential information
  • Experience in BI Business Intelligence tools and/or budgeting/forecast system such as Adaptive Analtics


  • Solid understanding of healthcare 3rd party billing and related accounting
  • Skilled Nursing Facility and/or Long-Term Acute Care Hospital (LTACH) Experience
  • Strong leadership and management skills
  • Demonstrates ability to work as a team player
  • Maintains organized, neat and accurate files
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Strong time management, problem solving and analytical skills
  • Ability to drive projects independently as well as work in groups