Front Desk Receptionist in Bedford at Benchmark Senior Living

Date Posted: 9/28/2020

Job Snapshot

Job Description

Bedford Falls is currently seeking part time receptionist/administration assistants. These candidates must be willing to work evenings (4pm-8pm) and/or Saturdays and Sundays (8am-2pm or 2pm-8pm) as well as provide holiday/call out coverage.

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The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff and visitors to our community. They must be aware of all daily activities, the management roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for projects as appropriate.

PRINCIPLE DUTIES AND RESPONSIBILITIES

  • Assists Director of Business Administrative/Executive Director as appropriate
  • Competently responds to all emergencies as directed
  • Demonstrates basic understanding of emergency call system
  • Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
  • Greet residents, associates, and visitors with a warm smile and pleasant tone of voice
  • Responds to resident requests in a timely manner
  • Acts as concierge for residents
  • Demonstrates proficient computer skills
  • Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives
  • Represents the community with a positive attitude and pride when interacting with potential residents and families
  • Participates in in-service training as required by state regulations
  • Possesses excellent verbal communication skills

EDUCATION/EXPERIENCE/CERTIFICATION

  • High school diploma or equivalent certificate preferred.

 

Job Requirements

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