Memory Care Director in Waltham, MA at Benchmark Senior Living

Date Posted: 5/23/2019

Job Snapshot

Job Description

Want to make your mark? Join Benchmark, a new type of senior living company. At Benchmark, we impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Are you Called to Care about your work, other people and making a difference? Do you believe that people and teams are Better Together than going it alone? Are you always striving to Be the Benchmark by which all others are measured? Then our core values match. Connect with us –and to what truly matters!

Waltham Crossings is seeking a dedicated and caring Memory Care Director who will be responsible for providing overall leadership and management to staff in the Harbor (Memory Care) Program.  You will work with the Resident Care Director to evaluate the care delivered to residents as well as monitor and oversee call-out practices for Harbor – promoting company standards to ensure adequate staffing levels at all times. If you are an industrious and compassionate individual who truly wants to help people suffering from dementia, then Benchmark Senior Living may be the right place for you!

Memory Care Director Job Responsibilities

• Provide supervision, coaching, recognition, engagement and performance evaluations on all Harbor Resident Care Associates.
• Maintaining an engaging, homelike environment which presents residents with many opportunities to touch, collect or enjoy interesting items along the way.
• Supporting and monitoring the day-to-day delivery of quality resident services resulting in high resident, family and associate satisfaction.
• Schedules all staff for 24/7 delivery of services with the Memory Care Program while monitoring available labor hours to budget. Operating the Memory Care Program includes, but is not limited to, recruiting, hiring, on-boarding, training, coaching, and developing all of the resident care staff to ensure the highest caliber staff is consistently in place. Integral components of the position include successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management. This role partners with our Resident Care Director (RN) in order that the services driven by the resident service plan are provided and changes are communicated.

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Job Requirements

As a Memory Care Director for Benchmark Senior Living, you must be an ambitious, approachable and hands-on manager with a can-do attitude. You must also have excellent written, verbal and interpersonal communication skills.
Additional requirements of the Harbor Care Director include:
• Bachelor’s degree from an accredited college or university
• Minimum 2 years of supervisor experience in a Senior or Dementia setting
• Being knowledgeable about the dementia disease process
• Proficiency in Microsoft Office applications such as Excel and Outlook